In spite of all the precautions you have taken, problems will sometimes occur with the work that was done on your home. If problems do occur, either during construction or afterward, contact your contractor. Usually he or she will make corrections willingly. You may contact the local building inspector for assistance in resolving code violations.

Be sure to address all problems or complaints directly to the contractor in writing so that you both have a record. Should the contractor refuse to make corrections, you can file a complaint in writing with the appropriate licensing board (see Introduction and Licensing). Although in most cases a licensing board cannot obtain restitution for you, its involvement with your complaint will sometimes motivate a licensed contractor to try and resolve the matter. You may also want to file a complaint with your local Better Business Bureau and the Consumer Protection Section of the Department of Justice (919)733-7741.